We are committed to delivering your order safely and clearly communicating each stage.
We currently ship across all governorates in Egypt. International shipping is not currently available.
The exact shipping cost is shown at checkout based on the destination and order details.
After dispatch, tracking updates may be sent by SMS or email. The courier may make multiple delivery attempts. Additional shipping charges may apply if the customer requests re-delivery.
If the parcel appears damaged or opened, inspect it at delivery and record a clear, continuous unboxing video from before the parcel is opened until all contents are shown. This video is mandatory for damaged, opened, or incorrect-delivery claims. Contact us promptly.
Please provide a complete address and reachable phone number. Weather, public holidays, or courier issues can occasionally cause delays.
Contact us through the website chat or email info@fairnesscosmetics.com.
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